EA Learning

At EA Consultants, we get our hands dirty. We develop products, services, and processes for reaching low-income households with an attractive value proposition, by engaging users. We are learners, teachers, and coaches who build on our shared knowledge to better serve our mission. This is a space for sharing some of our learning both internally and with a broader community with the aim of furthering the thinking and practice that can be transformative to benefit all segments of society.

Engage kids and you will have the parent's attention forever

When we plan focus group discussions, we always need to take into account that if your environment is not child-friendly, our sample will...

An 11-year-old Reminds Me to Innovate Responsibly

I am reposting this piece because I have seen so many efforts over the past two months to adapt and redesign our work in the face of...

Surveying Immigrants in the US in Stressful Times

In the fall of 2018, we collaborated with the IDB Lab on a cross-sectional survey of the remittance habits of 2,145 migrants from...

Incentives! Tips for Getting the Most Out of Your Survey

A few years ago, EA Consultants was surveying patients in healthcare facilities in a small village in Tanzania. We offered each...

It's Not Them, It's You! Training Ourselves to Listen

If you think you are not being understood. You might not be understanding. I recently sat with two indigenous women from a rural area in...

When Observable Characteristics are Scarce- Segment from the "Bottom Up"

Many institutions we work with want to segment their customers, but very few end up doing it. Yet segmentation can save costs, improve...

Each One Teach One- Scaling Programs from the Bottom Up

Many ideas get tossed out, not because they are bad ideas, but because they're not scalable. Of course, donors investors want the most...

Inclusive Design Beyond Product Implications

In today's design-centered world, we might be tempted to design marketing materials and messages for low-income households that fit our...

Focus Groups and Inclusion: Getting Your Shoes Dirty

A focus group is not a focus group is not a focus group. People working in the development space have always been open to doing this...

History Repeats Itself- Write It down and Process It!

As we ring in the New Year I will address something that's a bit unusual for this space. Keeping your perspective. The "directions" are...

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